Hey there!

I'm Neha

I design AI experiences at Amazon that feel effortlessly human, even when the tech behind them isn't.

Defining the next-gen of Alexa+ web, from a chat-only model to an agentic, AI-forward experience.

Turning a conversational assistant into
a powerful research engine.

Creating a streamlined citation system to tag Alexa's answers with appropriate sources.

Unlocking the potential of AI and conversational agents, targeting productivity, shopping, and entertainment

Design strategy for end-to-end onboarding, customer engagement features, and optimization of data

Improving customer interaction, discoverability, and customization features for Alexa privacy.